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Frequenty Asked questions

Am I chatting with a real person?

No, you are using LuzIA's Artificial Intelligence, which has the most advanced therapeutic and coaching knowledge to help you achieve your goals in a simple and easy way. The Chatbot is programmed with the protocols of Luz Rodriguez's team, with a lot of experience in the field of coaching and systemics.

How can LuzIA help me?

LuzIA is a virtual advanced life coach. Its purpose is to improve your quality of life in many areas: personal, couples and relationships, family, work, beliefs, etc. It is not about giving you recipes or solutions to your problems, but about teaching you to overcome them in a definitive way through the path of personal growth and working with your limiting beliefs. It seeks to achieve an authentic transformation in you and for this it uses the most advanced techniques existing in the area of personal coaching.

Is LuzIA free?

The application is free and the possibility of doing a basic intervention, which is the most advanced module with more than 14 hours of content and more than 2000 interactions, is always free. There is also a lot of free bonus content. You can unlock all content through non-renewable subscriptions at a very affordable price. You can also buy individual content, which once purchased, these are always available without subscriptions or time limit.

How does LuzIA work?

LuzIA asks you a series of questions to determine which are the areas of prosperity that require more attention and configures a personalized path for you. During 7 days it will guide you to progress in your goals. Also, at any time he is available for a conversation to help you discover emotions and beliefs within yourself. LuzIA gets to know you more the more you use it and in each session it will take into account everything you have discovered together to date.

Is LuzIA private, what personal data is collected?

We have made a special effort to protect the privacy and security of our users. You do not need to use a real name, nor do we take any action to identify you in any way (eg: we do not store your IP address). In some cases, we save the conversations with the bot, without identifying data to improve the protocols and be able to provide a better service. The conversations that are saved on your device are encrypted, you can optionally protect them with a password or you can not store or delete them at any time.

What devices is LuzIA available for?

LuzIA se puede usar como App desde dispositivos Android o directamente desde la web, sin necesidad de instalar nada en cualquier dispositivo.

What therapeutic tools are used?

We have a holistic and comprehensive approach to life coaching. We use Cognitive Behavioral Therapy tools, positive psychology, Gestalt, Adlerian Psychotherapy, Logotherapy, Life Coaching, NLP, Systemic, among others.